Corporate Blog

Our corporate blog contains news about our team and our product intergator. Enjoy reading!

23.03.2015 | Enhance your customer service with enterprise search

by Matthias Neidhardt

How to make your CRM/Call Center System a single point of access to resolve customer cases!? Problem: Agent productivity & contact center performance are one of the typical goals of every call center solution/ CRM vendor or any organisation which work a lot with the B2C concept. The agents only need one application to resolve[…] Posted in Corporate Blog Tagged Apps, Dashboard, Enterprise Search, Enterprise Search Solution, Information Management, Information Retrieval, intergator, Knowledge Management, Relationale Suche [...]

02.10.2013 | Google search appliance alternative

by Matthias Neidhardt

We understand the needs of enterprise customers like “Kühne + Nagel”, and we know that many corporations don’t want to use Software-as-a-Service products. Security and availability considerations can require a locally installed version, particularly when it comes to sensitive analytics. That’s why intergator Enterprise Search is available in both a hardware and a software appliance[…] Posted in Corporate Blog Tagged Dashboard, Enterprise Search, google search appliance alternative, Information Access, Knowledge Management, Kühne + Nagel [...]

23.02.2012 | intergator Documentation Reader- a clear ROI?

by Matthias Neidhardt

Many people know the problem – important Information are wanted – but they hide out behind long documents. But the research in extensive documents is a very complex process. Fact is: The user wants to find information and relevant text passages and not a document as a whole. Represents intergator Documentation Reader an adequate solution for this special challenge? Which performance offers the Documentation Reader? The location of determined text passages will be facilitated and relevant information will be linked file across. This all takes place, without downloading the document. It`s usable [...]

08.09.2011 | Apps or widgets for Intranets

by Matthias Neidhardt

With great interest I`ve read the article Apps for Intranets immediately I thought about our inter:gator Dashboard on the intranet. Already, we`ve answered the following question: Perhaps intranet interfaces should look more like a collection of apps than a web site? Or could it be a way for employees to create a personalized experience? […] [...]

16.03.2011 | Semantic Enterprise Search Solution

by Matthias Neidhardt

Today’s customers want to use powerful search engines for their huge and increasing content repositories. Full-text-only products with simple result lists are not enough to satisfy this community. Different content sources require different analyzing and indexing strategies and a content-specific result presentation. There is a lot of research in the field of the application of semantic web technologies for information retrieval. A wide range of useful standard vocabularies and powerful frameworks has been developed that can be used to gather, transform and store metadata. However, in practice we see a gap between state-of-the-art information retrieval and customer needs with a defined [...]

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